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  • Battery Inputs Explained
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  • Understanding Warnings
  • How Battery Sizing Works In GridGap
  • How Inverter Sizing Works In GridGap
  • How Charging Works In GridGap
  • How Solar Sizing Works In GridGap
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  • Advisory Solar String Guidance Explained
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Plans And Billing
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Troubleshooting
  • Troubleshooting: Awaiting Calculation
  • Troubleshooting: Scenario Details Are Invalid
  • Troubleshooting: The Project Could Not Be Calculated
  • Troubleshooting: Why Is A Feature Locked
  • Troubleshooting: Why Did My Version Number Change
  • Troubleshooting: Why Did My Panel Count Increase
  • Troubleshooting: Social Login Problems
  • Troubleshooting: Email Verification Problems
  • Troubleshooting: Password Reset Problems
  • Troubleshooting: Invitation Acceptance Problems
  • Troubleshooting: Billing And Subscription Confusion
  • Troubleshooting: Workspace Seat Or Role Issues
  • Troubleshooting: Export And Report Problems
  • Troubleshooting: Renewal Rights And Billing Notices
  • Troubleshooting: How To Get Support
Glossary
  • Essential Solar And Backup Terms
Reference
  • Known Limitations Of GridGap
  • How GridGap Calculates At A High Level
TroubleshootingCalculation

Troubleshooting: The Project Could Not Be Calculated

This message is usually the final wrapper around a backend calculation or persistence failure. The visible text is often simpler than the real reason.

What it means

Either the submitted scenario data was incomplete or inconsistent in a way that survived UI entry, or the backend hit a deeper problem while trying to calculate and store results.

Common causes

Typical causes include scenario fields that were saved incompletely, conflicting assumption/profile selections, hidden field values that no longer match allowed backend values, or rare persistence problems when saving results.

How to narrow it down

Start by checking whether the scenario itself can still be updated successfully. Then review the exact scenario fields that were changed most recently, especially around solar, installation, and profile-driven dropdowns. If a version used to calculate and now fails only after one change, that last change is usually the best clue.

Related articles

Troubleshooting: Scenario Details Are Invalid

See the validation-oriented version of the same problem space.

When To Use Calculate Vs Create New Version

See what the calculate actions themselves are supposed to do.

Previous: Scenario details are invalidNext: Why is a feature locked
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